Free vs. Plus: What's included
Free runs a full 60 or 75-ball game with up to 10 viewers; the host calls the win aloud. Plus adds the pattern on the board, reusable programs, unlimited viewers, CSV export, and more.
Last reviewed: Jun 17, 2026Plans & billing
Free vs. Plus, plan limits, upgrades, and payments.
Plan limits explained
The Free plan's player cap, one-session limit, and how long sessions remain available.
Last reviewed: Jun 17, 2026Upgrading to Plus
How to upgrade to Plus and what unlocks the moment you do.
Last reviewed: Jun 17, 2026Monthly vs. annual billing
Plus is $15 a month, or $120 a year if you'd rather pay once (about a third off). Same features either way; annual is paid upfront.
Last reviewed: Jun 17, 2026Switching between monthly and annual
Switch between monthly and annual billing, and what each change costs.
Last reviewed: Jun 17, 2026Canceling your subscription
Cancel in one click from your account — no email back-and-forth. You keep Plus until the end of the period you paid for, then drop to Free automatically.
Last reviewed: Jun 17, 2026Resuming or reactivating
Reactivate a canceled subscription, or re-subscribe after dropping to Free.
Last reviewed: Jun 17, 2026Updating your payment method
Update your card through the secure Stripe billing portal.
Last reviewed: Jun 17, 2026Invoices and receipts
Find and download your invoices and receipts as PDFs.
Last reviewed: Jun 17, 2026Failed or declined payments
What happens when a payment fails, and how to get back to Active.
Last reviewed: Jun 17, 2026What happens to my games if I downgrade?
What happens to your patterns, templates, and sessions when you move to Free.
Last reviewed: Jun 17, 2026Do you charge per player or per viewer?
No per-player fees. Free caps you at 10 viewers; Plus is unlimited. A family game night or a packed fundraiser — the price is exactly the same.
Last reviewed: Jun 17, 2026Do you offer refunds?
You got what you paid for. That's why there's no refund. Cancel anytime and keep Plus until the period ends. No lock-in, no fine print.
Last reviewed: Jun 17, 2026How long do sessions stay active?
A session stays live until you end it, or after a stretch of idle time past the last call — 4 hours on Free, 24 on Plus. Close it by accident? Reopen it from your dashboard.
Last reviewed: Jun 17, 2026Is the free plan really free?
Free forever. No credit card to start, no trial countdown. Most hosts run bingo a few times a year, and they shouldn't have to pay for that.
Last reviewed: Jun 17, 2026Can I switch between plans?
Anytime. Upgrade and your current session keeps running. Cancel and you keep Plus until the period ends, then drop to Free. Upgrading again restores your old sessions.
Last reviewed: Jun 17, 2026What payment methods do you accept?
Major credit and debit cards through Stripe. We don't store your card details.
Last reviewed: Jun 17, 2026