Failed or declined payments

If a payment doesn't go through (declined card, expired card, etc.):

  • Your subscription is marked Past due, and you'll see a payment-issue notice in Account → Billing.
  • Stripe automatically retries the charge over the following days.
  • The fastest fix is to update your payment method — once a charge succeeds, your subscription returns to Active.

If you were mid-switch (e.g. moving to annual) when the charge failed, the switch is paused until a valid card is on file. Update your card and try again.

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